"We have been well supported at all times and especially throughout the Covid pandemic when we know that social care has been under enormous pressure but we have never been let down and for that we thank ALL at Avelo Care."
"Since engaging Avelo Care to look after my father, I have found all of the members of the Avelo team to be extremely helpful, courteous at all times and a pleasure to deal with.
This is especially necessary for me as I live so far away from my father and need to have a very flexible care package and this Avelo supply wonderfully. I wouldn't hesitate to recommend them."
"Wow, what a huge difference, the two live in carers that we have and who work on a fortnightly basis work so very hard, meals are cooked completely from scratch and my mother is now eating and drinking so well compared to how she was. My mother's daily life has really improved for the better with having live in care as the carers are a constant companion for her and treat her with such respect, and I know that she is safe and being really well looked after as my mother is their priority.
Finally, I now have the kind of live in care I had always wanted for my mother from the outset. "
"From day one they took the time to understand my mum's needs and I felt that they genuinely cared for my mum's safety and wellbeing and understood the families needs too. They very quickly put together a care plan, not only for mum's needs but for the family needs too. Almost immediately the pressure was taken off the family and Mum showed signs of being happier too."
"Mum always spoke highly of your carers and I have been impressed with their compassion, training and resourcefulness. Your office staff are also very helpful and efficient. I shall miss having you all to help me ."
"Absolutely lovely carers who could not do enough to ensure my mum received all of the care she needed in a dignified way."
''Kind, caring, understanding, helpful - nothing is too much trouble for them.
Very professional yet also very friendly. Truly wonderful service''
''It has been a happy period in my life, since my wife died in January, only by the pleasant and effective service provided by this homecare service. The companionship and friendship have been important factors in my ability to continue a meaningful life as an old (91 years) pensioner, previously dependent upon a loving wife, now greatly missed. A very good and valuable service indeed.''
"Initial contact and assessment of the client was very positive and it was clear that a suitable care package could be provided, tailored to need but also flexible if the level of care needed to be increased. After the first period of care at home, with sensitive and professional carers, there followed a few weeks in a care home because more intensive support was needed. The client returned to their own home, initially with full-time care; again the carer was excellent and provided just the right support. The care need diminished so it was reduced to twice daily visits, then once a day and finally no care. The daily carers were slightly more variable than the full-time carers. The client is now managing very well on their own without support."
"From the first contact, Avelo care have been an absolute pleasure to deal with. Professional, efficient and probably more importantly kind and compassionate."
"They are flexible when changes are needed and have even popped back when we have been away to do a last check in the evening."
"If something needs bringing to my attention this is done in a timely fashion with care taken knowing that I teach. Although it took a while for Mum to get used to the visits (being a fiercely independent 84-year-old) she now feels totally comfortable and looks forward to them coming."
"Thoroughly recommended"
"My elderly mother has been using the services of live in care with Avelo Care since February 2019"
"My mother is extremely happy to have live in care, and she has two lovely carers who work four weeks on and four weeks off. This arrangement works really well for both the carers and especially my mother, as both carers bring something different to Mum's care, ranging from conversation and company to general wellbeing and Mum is extremely well looked after"
"I am so impressed with how my mother is looked after, the huge difference this has made to her life and the most important objective that this enables her to remain living in her own home which is her one wish with dignity"
"I have no hesitation in recommending Avelo Care as the difference this has made to mother and family is life-changing for us all"
"Brilliant team, at the shortest of notices they have been able to assist with getting cover for me"
"My mum is housebound and needs help with everyday tasks. Their staff are amazing, on time and nothing is any trouble, my mum loves them being here in our home and is comforted by just knowing she is not on her own"
"Would recommend very highly"